Frequently Asked Questions
Your Questions, Answered Clearly
At Landscape Design Innovation Group PLLC, we believe informed clients make the best decisions. Below are answers to the most common questions homeowners ask about our landscape design, pool construction, irrigation, lighting, and outdoor living services in West End, NC.
FAQ’s
General Questions
What services do you offer?
We provide complete outdoor solutions including landscape design/build, pool construction, hardscaping, irrigation systems, outdoor lighting, grading & drainage, landscaping, and custom structures like pavilions and pergolas.
Do you offer full design and installation?
Yes. We handle everything from concept and 3D design renderings to construction, installation, and final walkthrough.
Are your consultations free?
We offer initial phone consultations at no cost. On-site design consultations may include a fee depending on project scope.
What areas do you serve?
We proudly serve West End, NC, and surrounding areas throughout Moore County.
How long does the design process take?
Most designs take 1–3 weeks, depending on project size and complexity.
Will I get a 3D design of my project?
Yes. We provide detailed 3D renderings so you can visualize your outdoor space before construction begins.
Do you work with different budgets?
Yes. We create custom design plans that fit your budget, timeline, and property needs.
How long does pool construction take?
Typical pool builds take 8–12 weeks, depending on weather, material availability, and custom features.
Do you build custom pools or standard layouts?
We specialize in fully custom pools designed to fit your landscape, architecture, and lifestyle.
Can you integrate spas, waterfalls, or lighting into the pool design?
Absolutely. We design pools with features like waterfalls, sun shelves, spas, LED lighting, and natural stone accents.
Do I really need a professional irrigation system?
Yes — professionally installed systems help conserve water, improve plant health, and reduce maintenance costs.
Will my irrigation system be smart-controlled?
Most clients choose smart irrigation controllers, which adjust watering based on weather, soil moisture, and season.
Do you provide irrigation maintenance?
Yes. We offer seasonal inspections, adjustments, and repairs to keep your system efficient year-round.
What types of outdoor lighting do you install?
We install pathway lighting, architectural uplighting, pool lighting, security lighting, and custom LED accent lighting.
Are your lighting systems energy-efficient?
Yes. Our modern low-voltage LED systems use up to 80% less energy and last significantly longer.
What hardscape features do you build?
We design and install patios, retaining walls, walkways, fire pits, outdoor kitchens, driveways, and stone features.
Are your hardscapes built to handle North Carolina weather?
Yes — we use high-quality, climate-resistant materials engineered for durability and long-term stability.
How do I know if I need drainage work?
Common signs include pooling water, soggy lawns, foundation issues, or erosion. We provide full drainage assessments.
Do you install sod, plants, and trees?
Yes. We handle complete landscaping, including plant selection, installation, and seasonal planning.
How far in advance should I book my project?
We recommend booking 4–8 weeks in advance, especially during peak spring and summer seasons.
Will you manage all permits and inspections?
Yes. We handle all necessary permits, approvals, and inspections for your project.
How do payments work?
Most projects use a milestone-based payment structure, with clear phases outlined in your proposal.
Do you offer warranties?
Yes. We offer warranties on workmanship, materials, and equipment depending on the type of service.
Do you offer ongoing maintenance?
Yes — including irrigation maintenance, seasonal clean-ups, lighting adjustments, and landscape updates.
Still Have Questions?
We’re here to help.
Contact us today to schedule your consultation and start designing your dream outdoor space.
Contact Info
Location
5615 NC Highway 211
West End , NC 27376
Phone
(910) 400-5098



